NETWORK STATUS DASHBOARD
Last update : 2026-06-22 15:20
| Location, City | Status Level |
|---|---|
| Auckland | Standard |
| Hamilton | Standard |
| Tauranga | Standard |
| Palmerston North | Standard |
| Wellington | Standard |
| Nelson | Standard |
| Christchurch | Standard |
| Dunedin | Standard |
| Other Networks | Status Level |
|---|---|
| Inter Island Ferry | Standard |
| North Island Roads | Standard |
| South Island Roads | Standard |
| Dangerous Goods | Standard |
NETWORK STATUS DASHBOARD
Last update : 2026-06-22 15:20
| Location, City | Status Level |
|---|---|
| Auckland | Standard |
| Hamilton | Standard |
| Tauranga | Standard |
| Palmerston North | Standard |
| Wellington | Standard |
| Nelson | Standard |
| Christchurch | Standard |
| Dunedin | Standard |
| Other Networks | Status Level |
|---|---|
| Inter Island Ferry | Standard |
| North Island Roads | Standard |
| South Island Roads | Standard |
| Dangerous Goods | Standard |
CAPACITY INDICATOR
Standard
Our network is operating normally across New Zealand.
Collections & Deliveries
- Business as usual
- No delays expected
High Pressure
Freight volumes are higher than usual. Some delays may occur.
Collections
- Mostly business as usual
Deliveries
- +2 days for business areas
- +3 days for residential & rural areas
Customer Support
- Slight longer response times may occur
- Please use online tracking where possible
Very High Pressure
Major disruption across parts of the network. Delivery delays and collection restrictions may apply.
Collections
- Cut-off times may be earlier than usual
- Volume or regional restrictions may apply
*Excluding Necessities of Life
Deliveries
- +3 days for business areas
- +7 days for residential & rural areas
Customer Support
- Longer wait times expected across phone and email support
- Please contact our team only for urgent or critical delivery queries
Network Contingency
Significant restrictions are in place to protect critical medical deliveries and essential services.
Collections & Deliveries
- Priority freight settings apply
- Medical and critical items are prioritised
- Delays and service restrictions are expected
How does the Network Status Framework work
Our Network Status Framework allows you to see how each area is operating and performing. Every Branch within our network has one of four Status levels assigned to it. This allows you to understand possible impacts on your business and your customers.
What determines when a part of our network shifts Status levels?
Changes in staff or courier contractor numbers, freight volumes, weather, government regulations etc. Other things that may impact the Status level of our network are supply chain disruption, extreme weather, acts of god etc.
How often is the Network Status Dashboard updated?
Every working day, we make relevant updates on our online dashboard and online booking dashboard (sudden major changes in our network mean we may update it more frequently). Our Network Status Dashboard shows what status applies for each of our branches across the country. We recommend you bookmark this page on your browser.
